Information We Collect

We collect information that you provide directly to us, including:

Name and contact information
Service address and scheduling preferences
Appliance details and service history
Payment information
Communication preferences

How We Use Your Information

We use the information we collect to:

Provide and improve our appliance repair services
Communicate with you about appointments and services
Process payments and maintain accurate billing records
Send service updates and promotional offers (with your consent)
Analyze and improve our website and services

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

Secure Encryption

Your data is encrypted using industry-standard protocols

Regular Assessments

We conduct periodic security audits and updates

Limited Access

Only authorized personnel can access your information

Secure Storage

Data is stored in secure, monitored facilities

Third-Party Services

We may use third-party services to process payments, analyze website traffic, and improve our services. These service providers have their own privacy policies and may collect information as described in their respective privacy statements.

Your Rights

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

shieldwebservices@gmail.com

Last updated: January 1, 2025